Terms & Conditions

1. Who can use PurposeBased

PurposeBased is intended for users aged 13 and older. By creating an account, you confirm that you are at least 13 years of age. If you are under 16 and located in the European Union, you confirm that you have obtained parental or guardian consent where required by your local law.

2. What PurposeBased is and is not

PurposeBased provides self-knowledge tools, personality framework synthesis, and AI-assisted coaching for personal reflection and direction. It is not a medical service, a therapeutic service, a psychological diagnostic tool, or a substitute for professional mental health support. Nothing in PurposeBased constitutes medical, psychological, financial, or legal advice. If you are experiencing mental health difficulties, please seek qualified professional support.

3. Your account

You are responsible for maintaining the confidentiality of your account credentials. You may not share your account with others or create accounts on behalf of others without their consent. You may delete your account at any time from Settings. Deletion triggers a full wipe of your personal data within 30 days.

4. Subscriptions and payments

PurposeBased offers a free tier and paid subscription plans. Paid plans are billed monthly. You may cancel at any time from your account settings or by contacting support@humanbased.org. Cancellation takes effect at the end of the current billing period. Payments are processed by Stripe. We never see or store your payment details.

5. Refund & Cancellation Policy

Cancelling or downgrading your subscription

Cancelling stops future billing. It does not return money already paid for the current period.

• You can cancel anytime from Settings, then Manage Subscription. You keep access until the end of your current billing period and will not be charged again after that.
• Downgrading (for example, from a higher tier to Seeker or Free) takes effect at the end of your current billing period. You keep your current tier's access until then, with no early cutoff.

Our approach to refunds

We want to be genuinely fair, on both sides. PurposeBased offers a full 24-hour trial, the ability to explore the app before committing to a subscription, and a detailed personalised analysis that draws on real astronomical calculation and nine converged frameworks. Producing that analysis has real, immediate costs the moment it is generated. We ask that refund requests are made in that same spirit of fairness.

• If the app genuinely was not working due to a technical fault that prevented you from using what you paid for, you are entitled to a full refund. Contact us and explain what happened; we will look into it and make it right.
• If you have simply changed your mind after trying the app, we will refund 50% of what you paid. This reflects that you received real, complete value (a full personalised analysis and ongoing app access) while acknowledging your decision to stop.
• If your subscription was already at a launch or promotional discount (for example, LAUNCH50), a change-of-mind refund is not available on top of that discount. The reduced price you paid reflects the accommodation. Genuine technical-fault refunds still apply regardless of any discount.

The €1.99 trial

Given the free access provided before any payment (the 24-hour trial and the ability to explore the app before paying), and the real, immediate cost of generating a Full Analysis, the €1.99 trial fee is non-refundable once the analysis has been generated, except under the genuine technical fault case above.

How to request a refund

Email support@humanbased.org with your account email and the reason for your request. We aim to respond within 2 business days.

Promo codes

Promo codes are non-transferable and can only be applied toward a paid subscription purchase. If a full refund is granted under the technical fault case on a subscription purchased with a promo code, you are refunded the amount you actually paid, the discounted price, not the full undiscounted price.

6. Your content and data

You own the data you provide to PurposeBased, including your birth data, questionnaire answers, and coaching conversations. You grant HumanBased a limited licence to process this data to provide the service to you. We do not sell your data, share it for advertising, or use it to train AI models. See our Privacy Policy for full details.

7. Acceptable use

You agree not to use PurposeBased to impersonate others, scrape or extract data from the platform, attempt to reverse-engineer the synthesis system, or use the service in any way that violates applicable law. We reserve the right to suspend or terminate accounts that violate these terms.

8. Intellectual property

The PurposeBased application, design system, synthesis methodology, and all content produced by HumanBased are the intellectual property of HumanBased. Your personal Blueprint and analysis are generated for your use and may not be resold or redistributed commercially.

9. Service availability

We aim to keep PurposeBased available at all times but cannot guarantee uninterrupted access. We may update, modify, or temporarily suspend the service for maintenance without notice. We are not liable for any loss arising from service interruptions.

10. Limitation of liability

To the fullest extent permitted by law, HumanBased is not liable for any indirect, incidental, or consequential damages arising from your use of PurposeBased. Our total liability to you for any claim arising from these terms shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Governing law

These terms are governed by the laws of Denmark. Any disputes shall be subject to the jurisdiction of the Danish courts.

12. Changes to these terms

We may update these terms from time to time. When we make material changes we will update the date at the top of this page and notify registered users by email where appropriate. Continued use of PurposeBased after changes constitutes acceptance of the updated terms.

13. Contact

HumanBased, Copenhagen, Denmark.
Email: support@humanbased.org